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Powerful Solutions For Commercial Websites
Your organization’s website must be capable of delivering a fast, seamless experience for users to ensure consistent lead generation. Website hosting & support through Startbacklinks guarantees lighting-fast content delivery with a near 100% website uptime.
Premier Website Solutions
High-Availabilty Hosting And Optimized Page Speeds
Startbacklinks has invested in an enterprise-grade hosting solution that was created using Amazon Web Services (AWS), the leading cloud hosting provider. This allows our development team to provide immediate website updates and connect securely to back-end server files using Secure Shell Protocol. As a result of utilizing AWS, our hosting historically has had little to no downtime outside of scheduled code maintenance.
Near Perfect Uptime
Content Delivery Network
Object And Database Caching
Ongoing Website Support
Startbacklinks provides access to email ticketing support using ZenDesk, and our team assists each requester in a timely manner. ZenDesk is actively monitored during all waking hours and ensures that website change requests are attended to within one business day. It is company policy to prioritize responding to tickets as part of our core client relationship mission.
Ad Hoc Website Updates
In addition to our ongoing website support, ZenDesk can be used for website update requests should your organization want to add or redesign a new page. A dedicated Startbacklinks developer will respond within one business day and provide a timeline and estimated cost, should the updates exceed the number of hours agreed upon for monthly support.
Features
- Automated Backups
Startbacklinks automates website code and database backups daily, and provides them to designated points-of-contact within five business days upon request to prevent vendor lock-in.
- User Access Control
Our websites limit administrative access to Startbacklinks team members and utilize two-factor authentication to prevent unauthorized front-end and back-end access.
- Automated SSL Cert Management
Startbacklinks provides SSL certificates with TLS 1.2 to all websites hosted on our cloud hosting solution to ensure secure communication from website users using contact forms.
- Spam Blocking Software
We install spam blocking software on websites to filter contact form inquiries which are likely to be spam. This includes Google ReCaptcha v2, Akismet and our custom Startbacklinks Management plugin.
- Transactional Email Server
Startbacklinks integrates a third-party transactional email service whose sole purpose is to ensure that the email arrives in the desired inbox upon website form completion.
- Web Server Best Practices
Using .htaccess, Startbacklinks programmatically forces HTTPS and blocks the following types of incoming traffic — credential phishing requests and WordPress XML-RPC requests.
What Makes Us Different?
In-House Ticketing Support Staff
Our clients at Startbacklinks value our ticketing support system since we do not outsource this process. All tickets are attended to by the entire startbacklinks team and delegated directly to the appropriate internal team member.
Experienced Development Team
Startbacklinks’s developers have extensive experience with both front-end and back-end development, and your organization can rest assured knowing nearly any updates needed for your website can be taken care of by our team.
Complete Website Ownership
We understand that businesses' goals, interests and relationships change over time. At Startbacklinks, the websites we developed are owned by their respective clients — thus, your site can be used even if you need to change hosting plans.
Ensure Website Compliance And Search Engine Discovery
In addition to website hosting and support services, Startbacklinks offers website development to help small businesses build their brand. Our development team will create a tailored solution for your small business, while working in tandem with our marketing department to ensure proper discovery in search engines and compliance with ADA and Section 508.
Get Started With Our Website Hosting & Support
Get In Touch
Get in touch with us today to discuss how we can help elevate your business with tailored digital marketing strategies.
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